Privacy Policy

1. Consent and updates

By accessing the website or using our services, you agree to all the terms in this policy. If you do not agree, please do not use the website.

2. Privacy Policy: the data we collect

We collect the following data in order to provide our services:

• Full name.
• Email address and phone number.
• Payment details (to complete subscriptions through secure payment gateways).

3. How we collect data

• Registration and account-creation forms on the website.
• Direct contact with us by email or phone.
• Completing purchases and payments for educational services.

4. How we use your data

We use your data for the following purposes:

• Creating and managing user accounts and issuing certificates.
• Answering enquiries and providing technical support.
• Processing payments and activating subscriptions.
• Sending notifications and promotional offers (with your consent).
• Improving the user experience and managing targeted advertising.

5. Data sharing

We do not share your data except in the following cases:

• With service providers (such as analytics or payment services) who act on our behalf.
• To comply with legal or regulatory obligations.
• In the event of a merger or acquisition of the business.

6. Data retention

We keep your data for a period of 90 days to two years after your last activity on the account. We may keep some data for longer for legal or security purposes, or in anonymised form for statistical analysis.

7. Your rights as a user

Under applicable laws, you have the right to:

• Request access to your data, and ask for it to be corrected or deleted.
• Object to the processing of your data, or ask for it to be restricted or transferred.

8. Cookies and analytics

To ensure academic excellence and the best possible user experience, we use cookies and Google Analytics to analyse visits without compromising your privacy:

• We use these tools to understand visitor behaviour and improve our content (such as interactive lessons).
• We do not send any personal data (such as names or email addresses) to Google servers.
• You can learn more here: How Google uses data when you use our partners' sites.
• You can turn this off in your browser settings or by using the Google Analytics opt-out tool.

Understanding this Privacy Policy

This Privacy Policy describes the information categories and activities identified on this page. It covers information connected with website registration, accounts, enquiries, educational services, purchases and the analytics tools described below. The examples help explain the scope of the policy; they are not a request to provide information that is unrelated to using a WeLearn service.

Different parts of the website may involve different interactions. For example, a visitor who only reads public pages may not use an account form, while a learner who registers or contacts the academy may provide contact details. The policy sections above describe the purposes WeLearn lists for those interactions. Review the relevant section for the activity you have used.

Some links on this page lead to external services, including information about Google Analytics and its opt-out tool. Those services operate separately from the WeLearn website and may explain their own data practices in their privacy information. Use the external links to learn about the service they describe; do not assume that an external service is operated by WeLearn.

If you have a question about this Privacy Policy or want to ask about personal information connected with your use of the website, contact WeLearn using the email address or phone number shown below. In your message, describe the service or interaction your question relates to. For your security, do not include account passwords or full payment-card details in an email or messaging request.

This page should be reviewed whenever the website, the services offered, or the tools used to support them change. Please check the policy text on this page for the information currently published by WeLearn. If a statement does not reflect the academy’s actual practices, it should be corrected before the policy is relied on or republished.

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